Terms and Conditions
Review the terms that govern your use of Parts Soko, including orders, payments, and service expectations.
1. Acceptance of Terms
By accessing and using the Parts Soko website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Products and Services
We offer aftermarket car parts and automotive accessories. Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Prices are subject to change without notice.
3. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline orders. Payment can be made via credit card or M-Pesa. All prices are in Kenyan Shillings (KES) unless otherwise stated. Delivery fees may apply based on your location and delivery method.
4. Shipping and Delivery
Products may be available locally or shipped from abroad. Local delivery options include pickup at designated locations or door delivery. International shipments may be sent via air or sea. Estimated delivery times are provided as guidelines and are not guaranteed. Risk of loss passes to you upon delivery.
5. Returns and Refunds
Please refer to our Refund Policy for details on returns and refunds. Defective or incorrectly supplied items may be returned within the specified period. Some items may be non-returnable due to hygiene or customisation.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Parts Soko or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Parts Soko shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for the relevant product or service.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya.