Frequently Asked Questions

We accept credit card (Visa, Mastercard) and M-Pesa. Payment is processed securely at checkout.

You may cancel or modify your order within 1 hour of placement, provided it has not yet been processed. Contact us at [email protected] with your order number.

Yes, all prices displayed on our site are in Kenyan Shillings (KES). Delivery fees may apply based on your location.

For local products: Pick up at a designated location or door/site delivery. For products shipped from abroad: Air (5-10 business days) or Sea (14-21 business days).

Delivery fees depend on your county and city/town. Pickup fees are typically lower than door delivery. International shipping fees vary by method (air or sea).

Yes, we deliver across Kenya. Select your county and city/town at checkout to see available options and fees for your area.

Product listings include compatibility information. If unsure, contact us with your vehicle make, model, and year. We recommend consulting a qualified mechanic for installation.

Warranty varies by product and supplier. Check the product page for warranty details. We stand behind the quality of our listed products.

Local products are in stock in Kenya with faster delivery. Abroad products are shipped from international suppliers and may take longer but often offer a wider selection.

Contact us within 7 days of delivery for defective or incorrect items. Some items may be non-returnable. See our Refund Policy for full details.

Refunds are processed within 5-10 business days after we receive and inspect the returned item. The refund will be credited to your original payment method.